Major works
What we did
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Independent block management for London leaseholders who run their own building, by a chartered accountant, with every pound and every action visible to the people who pay for it.
No supplier invoice is ever auto-approved. Every one is read and checked for value, so every pound the building spends is understood. Service-charge debts pursued with strength and fairness. Quarterly financial reports shared with Right to Manage (RTM) directors. Service charge accounts always filed on time.
Every message, action and response logged in the leaseholder portal, visible to the person it concerns. Director meetings minuted. Contractor visits and registrations handled through a documented flow. A regular newsletter for residents and directors.
Inherited problems on the left. What we did about them on the right.
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Commissioned a competent FRA within weeks of taking over. Got directors out of unknowing liability under the Regulatory Reform (Fire Safety) Order 2005; remediation actions on a tracked plan.
Balances reviewed and brought under proper control, the block kept solvent through the period, and every charge checked against the lease rather than taken from the prior agent's figures.
Absolute refusal from the previous agent to share more than the legally required minimum. The portal logs every message, every action, every response, visible to its leaseholder.
Challenged it, set the rebuild value properly, and the same cover came back at £19k. Then consolidated every policy through one independent broker and added terrorism and directors' and officers' cover.
The professionals an RTM board would otherwise have to find, vet and chase, already in place and instructed through us. No introduction fees for any partner, and no kickbacks!
Lease interpretation, service-charge and company-law advice through a firm we trust, so the block's legal footing stays sound.
Chartered building surveyors for Section 20 works, roofs and fabric, so the biggest spend a block makes is scoped and administered properly.
Block buildings cover placed and reviewed by an independent broker, with terrorism and directors' & officers' included and the sums insured checked.
A competent fire risk assessor, with asbestos, electrics, water and lift checks kept current, so the duties that carry personal liability for directors are actually met.
Maintenance, cleaning, grounds, lifts and fire, every contractor checked for insurance, accreditation and references before they touch your block.
A qualified accountant certifies the service-charge accounts each year, so the figures leaseholders are billed are independently checked and signed off, not taken on trust.
We're independent: not owned by a developer, a freeholder, or a contractor, so the only people we answer to are the leaseholders who appoint us. We work with residential and mixed-use blocks across London, whatever your legal structure - RTM, Residents' Association, or organised leaseholders. The aim is always the same: a better-run block for everyone who lives and works there. If you're not yet in control of your block, we can help you set up a Right to Manage company.
Changing managing agent feels daunting. We run the handover ourselves, so the switch is orderly and you're never left exposed.
We talk through what's going wrong, then review the documents you share, so you see exactly where you stand before committing to anything.
We take over the records, funds, contracts and compliance from your current agent, so nothing is dropped as control passes to you.
Quarterly reports, every action logged in your portal, and our partners already instructed, so the block is properly run and you can prove it.
We take on a small number of buildings each year, so each one gets the attention it needs.