Major works
What we did
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Independent block management for London leaseholders who run their own building, by a chartered accountant, on a portal that shows you everything.
Every supplier invoice checked for value-for-money. Service-charge debts pursued with strength and fairness. Quarterly financial reports shared with Right to Manage (RTM) directors. Service charge accounts always filed on time.
Every message, action and response logged in the leaseholder portal, visible to the person it concerns. Director meetings minuted. Contractor visits and registrations handled through a documented flow. A regular newsletter for residents and directors.
The portal logs every message, document and action on your block, each visible to the person it concerns. No chasing, no "we'll look into it", nothing kept from the people who pay for it.
Inherited problems on the left. What we did about them on the right.
Re-inspection overdue for over a decade when we took over. Surveys scoped, licensed remediation arranged, budget honestly reset with leaseholders, works completed safely.
Commissioned a competent FRA within weeks of taking over. Got directors out of unknowing liability under the Regulatory Reform (Fire Safety) Order 2005; remediation actions on a tracked plan.
Balances reviewed, recovery pursued proportionately and firmly, the block kept solvent through the period. Disputed line-items revisited from the lease, not the prior agent's invoice.
Absolute refusal from the previous agent to share more than the legally required minimum. The portal logs every message, every action, every response, visible to its leaseholder.
Challenged it, set the rebuild value properly, and the same cover came back at £26k. Then consolidated every policy through one independent broker and added terrorism and directors' and officers' cover.
Brought the vehicle and pedestrian gates back under proper control, improved emergency-services access, and gave residents a direct route to report dumping so it gets cleared, not left to pile up.
Took the building into Right to Manage, recovered £179,000 of leaseholders' funds, and chased the outstanding money and records hard, with the tribunal ready as backup if the handover stalled.
The first thing we run on any block we take on. Five checks that separate a sound building from one quietly storing up trouble.
A current Fire Risk Assessment with its actions closed off, plus asbestos, electrics, water and lifts: the checks that carry personal liability for directors.
A costed, long-term plan for the big jobs, with Section 20 consultation run properly so the cost stays recoverable, and a reserve built steadily against it so leaseholders aren't hit with sudden, painful demands.
Insured for the full rebuild cost, not market value, with directors' & officers', terrorism and crime cover all in place - giving directors assurance they're fully covered.
Who owes what and how far back, and whether that debt can actually be collected: the limitation clock, the 18-month demand rule, certified accounts and correct apportionment.
Companies House filings, statutory registers and the confirmation statement kept current, so the company that controls your block can't be struck off from under you.
The professionals an RTM board would otherwise have to find, vet and chase, already in place and instructed through us. No introduction fees for any partner, and no kickbacks!
Service-charge debt recovery and First-tier Tribunal action through a firm we trust, so arrears are pursued and disputes settled properly.
Chartered building surveyors for Section 20 works, roofs and fabric, so the biggest spend a block makes is scoped and administered properly.
Block buildings cover placed and reviewed by an independent broker, with terrorism and directors' & officers' included and the sums insured checked.
A competent fire risk assessor, with asbestos, electrics, water and lift checks kept current, so the duties that carry personal liability for directors are actually met.
Maintenance, cleaning, grounds, lifts and fire, every contractor checked for insurance, accreditation and references before they touch your block.
A qualified accountant certifies the service-charge accounts each year, so the figures leaseholders are billed are independently checked and signed off, not taken on trust.
We're independent: not owned by a developer, a freeholder, or a contractor, so the only people we answer to are the leaseholders who appoint us. We work with residential and mixed-use blocks across London, whatever your legal structure - RTM, Residents' Association, or organised leaseholders. The aim is always the same: a better-run block for everyone who lives and works there. If you're not yet in control of your block, we can help you set up a Right to Manage company.
Changing managing agent feels daunting. We run the handover ourselves, so the switch is orderly and you're never left exposed.
We talk through what's going wrong, then run our 5-point health check across the documents you share, so you see exactly where you stand before committing to anything.
We take over the records, funds, contracts and compliance from your current agent, so nothing is dropped as control passes to you.
Quarterly reports, every action logged in your portal, and our partners already instructed, so the block is properly run and you can prove it.
We take on a small number of buildings each year, so each one gets the attention it needs.